![]() This guide demonstrates how to install the program and provides common troubleshooting solutions. Once the browser is closed, it no longer has the ability to limit the use of applications, restrict the device, or use its webcam. All of this occurs only while the Respondus LockDown Browser is running. If the instructor uses “Respondus Monitor”, the software will also record video and audio while you test. Update server is not supplying information, or the connection to update server is blocked.Respondus LockDown Browser (RLDB) is a custom internet browser that locks down your computer and prevents you from opening unauthorized applications while testing. The browser cant be used in virtual machine software such as Virtual PC, VMWare and Parallels. Please email the IT Service Desk to receive instructions and further assistance. Note: Students not located in Hong Kong having connectivity issues should consider applying for CityU's VPN service. The following articles are on the Student Support section of the "Respondus Technical Support" website.īlank screen during a LockDown Browser SessionĠx-AWS-xxx Unable to connect to Respondus Server (AWS) Mac OS: click the X button from the top left corner, then click Quit Windows: click the X button from the top right corner, then click Yes After Submit Quiz, you can close the LockDown Browser.Once you finish the quiz, please remember to click the Submit Quiz button to complete the quiz.Īll questions are answered (ticked) except "Question 4" (circled ?), so the student should answer Question 4 before "Submit Quiz". ![]() Click on the Take the Quiz button to start the quiz.Go to the course, click on Quiz from the course navigation, and then click on the quiz title.Please Sign In using your CityU EID and password. The LockDown Browser would automatically visit the CityU Canvas login screen. ![]() Mac OS: click the Close Applications button Please allow it to close those applications. Once you open the Respondus LockDown Browser, you might be asked to close a few applications.Click on the LaunchPad icon from the Dock, and the LockDown Browser icon will be shown.Īttempting a quiz with Respondus LockDown Browser.After "Installation" and "Configuration", the message "The installation was successful." would appear on the screen.Click on the Install button to process.On the "Destination Select" part, select the "Install for all users of this computer" option and then Continue.On the "Introduction" and "Licence" parts, click the Continue button.Once you click on the installation file, please Allow the installation.Installing LockDown Browser on your personal Mac computer The LockDown Browser icon will appear on your desktop and under the "Respondus" folder on the program menu.After successful installation, click the Finish button on the "InstallShield Wizard Complete" screen.On the "License Agreement" screen, select the I accept the terms of the license agreement option, then click the Next button. ![]()
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